Articles on: Returns & Refunds

I received the wrong item or something is missing.

What to do


  1. Take a clear photo of what you received, including the packaging.
  2. Send us your order number and the photo through the chat or at support@greengatehobbies.com.


Contact us as soon as you notice the problem. We check your order and get back to you with a fix.


How to reach us


  • Chat: the chat button on this page
  • Email: support@greengatehobbies.com
  • Phone: 0919 655 6270
  • Store: 857 Aurora Blvd. cor. Saint Mary Street, Cubao, Quezon City

Updated on: 24/09/2026

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