I received the wrong item or something is missing.
What to do
- Contact us immediately. The sooner you reach out, the faster we can resolve it.
- Take a clear photo of what you received, including the packaging.
- Message us via chat or email support@greengatehobbies.com with your order number and the photo.
We'll investigate and get back to you as quickly as possible.
Contact details
- Chat: Use the chat button on this page
- Email: support@greengatehobbies.com
- Phone: 0919 655 6270
- Store: 857 Aurora Blvd. cor. Saint Mary Street, Cubao, Quezon City
Updated on: 03/04/2026
Thank you!